Hunter Ceiling Fans

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allen
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Re: Hunter Ceiling Fans

Post by allen » July 7th, 2010, 9:06 am

I had a hunter fan for 12 years. I started hearing a small bearing noise. I called them. They asked for my model number. The style had been discontinued. They directed me to their web site and said to pick any fan I liked (from a certain category of fans that was similar to the one I had). I did so and called them back 10 minutes later. The fan arrived the next morning (sent via overnight) with a handwritten note of apology saying that their fans were supposed to last "forever" and that 12 years was well below their standards". All they asked was that I remove the small tab from the old one that had the serial number (it popped off with a screwdriver) and mail it to them.

I've never bought anything but Hunter since. On the other hand, I'd never buy a fan with either a remote (why?) or a light (I don't like overhead lighting) so what I buy is basic.
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devildeac
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Re: Hunter Ceiling Fans

Post by devildeac » July 7th, 2010, 9:12 am

allen wrote:I had a hunter fan for 12 years. I started hearing a small bearing noise. I called them. They asked for my model number. The style had been discontinued. They directed me to their web site and said to pick any fan I liked (from a certain category of fans that was similar to the one I had). I did so and called them back 10 minutes later. The fan arrived the next morning (sent via overnight) with a handwritten note of apology saying that their fans were supposed to last "forever" and that 12 years was well below their standards". All they asked was that I remove the small tab from the old one that had the serial number (it popped off with a screwdriver) and mail it to them.

I've never bought anything but Hunter since. On the other hand, I'd never buy a fan with either a remote (why?) or a light (I don't like overhead lighting) so what I buy is basic.
Wow! 12 years? Now that's quite a warranty.
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allen
Part Time Student at PWing school
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Joined: July 4th, 2010, 5:27 pm

Re: Hunter Ceiling Fans

Post by allen » July 7th, 2010, 10:12 am

Some of their fans come with a life-time warranty. The Hunter rep on the phone told me that meant, and I remember his words, "as long as the fan exists upon this earth we will back it up". They don't offer that on all their fans, but on some models.
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TillyGalore
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Re: Hunter Ceiling Fans

Post by TillyGalore » July 7th, 2010, 10:48 am

allen wrote:I had a hunter fan for 12 years. I started hearing a small bearing noise. I called them. They asked for my model number. The style had been discontinued. They directed me to their web site and said to pick any fan I liked (from a certain category of fans that was similar to the one I had). I did so and called them back 10 minutes later. The fan arrived the next morning (sent via overnight) with a handwritten note of apology saying that their fans were supposed to last "forever" and that 12 years was well below their standards". All they asked was that I remove the small tab from the old one that had the serial number (it popped off with a screwdriver) and mail it to them.

I've never bought anything but Hunter since. On the other hand, I'd never buy a fan with either a remote (why?) or a light (I don't like overhead lighting) so what I buy is basic.
That makes me feel even better I bought a Hunter.

Can you help me with my question about the dehumidifier blowing warm air?
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allen
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Re: Hunter Ceiling Fans

Post by allen » July 7th, 2010, 12:32 pm

TillyGalore wrote:
Can you help me with my question about the dehumidifier blowing warm air?
The only thinkg I cn think of is taht you are feeling the heat coming off of the otor of the dehumidifier.

As to your new fan not blowing as cool a breeze as your other one - fans only circulate the air that is already there - they don't cool anything. If the other one feels cooler that is because the air in the other room is cooler to begin with.
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TillyGalore
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Re: Hunter Ceiling Fans

Post by TillyGalore » July 7th, 2010, 12:46 pm

allen wrote:As to your new fan not blowing as cool a breeze as your other one - fans only circulate the air that is already there - they don't cool anything. If the other one feels cooler that is because the air in the other room is cooler to begin with.
That makes sense, thank you!
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